Mid. Business System Analyst

Job Description

  1. Collaborate with business stakeholders to identify, analyze, and document system issues and inefficiencies in current processes.
  2. Evaluate existing business workflows and systems to uncover areas for optimization and improvement.
  3. Design future-state systems that meet user needs and business goals, ensuring solutions are scalable and aligned with objectives.
  4. Create and maintain system documentation, including BPMN, swimlane diagrams, context diagrams, and data flow diagrams.
  5. Work closely with stakeholders to differentiate between needs and wants, ensuring technical solutions align with business requirements.
  6. Communicate with stakeholders to clarify requirements, present solutions, and ensure smooth delivery.
  7. Develop clear documentation such as Product Requirements Documents (PRD), functional specifications, user stories, and acceptance criteria for cross-functional teams (QA, Engineers, PM).
  8. Prioritize system features based on business value, urgency, and dependencies, ensuring alignment with business and technical goals.
  9. Contribute to developing a scalable, phased system delivery strategy aligned with business objectives.
  10. Focus on delivering solutions that address business needs, maintaining strong documentation and technical standards.
  11. Communicate regularly with technical teams to ensure solutions meet business needs and integrate with the overall system architecture.


Job Requirements

  1. Graduate from Bachelor, Diploma 3, Diploma 4 degree in Information Systems, Computer Science, Management Information Systems, or other related majors.
  2. Minimum 2 years of experience as a Business System Analyst, preferably in the IT or software development industry.
  3. Strong communication skills and ability to collaborate with stakeholders & cross-functional teams.
  4. Proficiency in requirement gathering techniques, system documentation, and business process analysis.
  5. Strong understanding of aligning business requirements with technical solutions, ensuring scalability and business goal alignment.
  6. Proficient in system documentation, including BPMN, swimlane diagrams, context diagrams, and data flow diagrams.
  7. Experience in developing Product Requirements Documents (PRD), features specs, user stories, and acceptance criteria.
  8. Familiarity with SDLC methodologies (Agile & Waterfall).
  9. Familiarity with project management tools such as Jira, UML (Draw.io, Miro), Figma, Notion for managing documentation and requirements.
  10. Knowledge of modular and scalable system delivery strategies is a plus.
  11. Have a basic knowledge of System Design is a plus.

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