Job Description

  1. Collaborate with stakeholders to gather and document business requirements for IT projects.
  2. Analyze existing business processes to identify areas for improvement and automation.
  3. Convert business needs into clear technical specifications and work with technical teams to ensure the right solutions.
  4. Create and update documentation such as Product Requirement Documents (PRDs), Functional Specifications, and User Stories.
  5. Assist in documenting business processes and issues to develop effective solutions.
  6. Work closely with engineers, designers, and other technical teams to translate business requirements into functional solutions.
  7. Communicate project updates, priorities, and requirements to all relevant stakeholders to ensure alignment.
  8. Support project planning activities, including scope definition, resource allocation, and risk management.
  9. Follow up on product issues reported by the operational team to ensure timely resolution.
  10. Participate in meetings with development teams to ensure requirements are understood and aligned with technical capabilities.


Job Requirements

  1. Graduate from Bachelor, Diploma 3, Diploma 4 degree in Information Systems, Computer Science, Information Systems, or other related majors.
  2. Have a minimum 1 year of experience as a Business System Analyst, preferably in digital transformation or IT industry.
  3. Ability to communicate effectively with both technical and non-technical teams.
  4. Ability to understand business needs and translate them into technical requirements.
  5. Experience in creating technical documentation Product Requirement Documents (PRDs), and etc.
  6. Able to create flowcharts and plan information systems.
  7. Familiar with business system analyst tools such as Jira, Microsoft 365, Draw.io, and etc.
  8. Experience with Software Development Life Cycle (SDLC) and Agile, Scrum methodologies concept.
  9. Have a basic knowledge of UI/UX displays & Back End Engineer is a plus.

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