Business Analyst

Job Description

  1. Collaborate with business stakeholders to elicit, analyze, validate, and document business requirements for IT projects and initiatives.
  2. Evaluate current business processes, workflows, and systems to identify areas for improvement, optimization, and automation.
  3. Work with technical teams to translate business requirements into technical specifications, ensuring solutions meet business needs and align with IT architecture standards.
  4. Develop document processes to help refine the problem the solution is trying to solve.
  5. Effectively communicate requirements, priorities, and project updates to ensure alignment and successful delivery.
  6. Create clear and concise documentation including Product Requirements Documents (PRDs), Functional Specifications, Use cases, User stories, and Process Flows.
  7. Assist in project planning, scope definition, resource allocation, and risk management activities to ensure successful project delivery within timelines.
  8. Follow up on product issues reported by the operational team.
  9. Evaluate operational efficiency and provide recomendations for improvement.


Job Requirements

  1. Graduate from Bachelor, Diploma 3, Diploma 4 degree in Information Systems, Computer Science, Management Information Systems, or other related majors.
  2. Have experience as Business Analyst / architect in digital transformation project for minimum 1-2 years, preferably in IT industry.
  3. Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders.
  4. Strong analytical skills with the ability to interpret complex business needs and translate them into technical requirements.
  5. Experience to create technical software documentation such as Product Requirement Documents (PRD), or etc.
  6. Experience in creating flowcharts and can design or plan information system.
  7. Proficiency in requirement gathering techniques, documentation tools, and project management methodologies.
  8. Proficiency in business analysis tools (e.g., JIRA, Visio, SQL) and understanding of software development methodologies (e.g., Agile, Scrum)
  9. Have basic knowledge of UI/UX displays.

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